Effective Date: January 1, 2025
Fiber Optics of America values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, or chatbot.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, address, phone number, email address, and any other information you provide while interacting with us.
• Usage Data: Details about your interactions with our website or chatbot, including IP address, browser type, and pages visited.
• Cookies: Data stored on your device to improve your user experience.
2. How We Use Your Information
We use your information for the following purposes:
• To verify fiber optic service availability at your address.
• To recommend internet plans and services based on your needs.
• To connect you with a sales representative to finalize orders.
• To send you updates, confirmations, and other communications related to our services.
• To improve our services and enhance your experience.
3. Sharing Your Information
We may share your information with:
• Service Providers: Internet providers we partner with to fulfill your request.
• Authorized Representatives: For customer support or sales purposes.
• Legal Authorities: If required by law or necessary to protect our rights.
We do not sell or rent your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.
5. Your Choices
You have the right to:
• Opt-out of marketing communications.
• Request access, correction, or deletion of your personal information.
To exercise your rights, contact us at [Insert Contact Information].
6. Third-Party Links
Our website or chatbot may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Fiber Optics of America
1-800-418-8885
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